Terms of Service

1. About these Terms

These Terms govern your use of TimelineFlow, a creative workspace for editing, generation and collaboration. “TimelineFlow”, “we” and “our” mean the service provider identified in Service operator.

By registering, you agree to these Terms and acknowledge the Privacy Policy. Purchases also follow the Refund & Cancellation Policy. Mandatory consumer rights remain unaffected.

2. Eligibility and accounts

• You must be at least 18 and legally able to enter a contract.
• Provide accurate information and keep it current. One person may not impersonate another.
• Protect your password, session, email account, Connector tokens, provider keys, and devices. Notify us promptly of suspected compromise.
• You are responsible for activity under your account unless mandatory law provides otherwise. We may require email, identity, or payment verification.

3. Using TimelineFlow

TimelineFlow combines a multitrack editor, AI assistant, drawing, music and collaboration tools. Local projects and media remain on your device unless you use a feature that uploads, generates, syncs or shares selected content.

• You manage your local files, device permissions and backups. Keep independent copies of important work.
• Cloud features store the content and account data needed to provide the features you choose.
• Features, formats, limits, and integrations may change during active development. We do not promise permanent compatibility with every browser, model, workflow, node, codec, GPU, or device.

4. Plans, payments and AI credits

The public catalog on Pricing and your account show current prices, credit allowances, features and limits. Free includes 1 GiB of cloud storage. Basic and Creator can be purchased monthly or annually where offered. Annual plans are charged in full for the year; a displayed monthly equivalent is not a monthly instalment. Included AI credits renew monthly and expire at each monthly allocation boundary; they are not granted for the whole year in advance and do not roll over. Basic without included credits retains its paid features and storage; TimelineFlow AI requires a separately available credit balance, while your own providers bill separately. Taxes and the final charge appear at checkout. The offer you accept and its recorded terms govern your purchase.

We may change plan prices, features, limits, credit allowances and generation rates prospectively. A price increase or material reduction affecting an existing paid subscription will apply no earlier than its next renewal, with at least 30 days' advance notice and an opportunity to cancel before the new charge, or longer notice or renewed consent where required by law. A price change does not reprice a prepaid subscription period or an already accepted generation quote. The current quote governs each new AI request; the purchasing power of unused credits may change with future generation rates. Mandatory consumer rights remain unaffected.

Free access does not create a paid subscription, start a trial or authorise a card charge. A paid plan requires a separate affirmative purchase. Changes to free features and limits apply prospectively, with notice and an opportunity to retrieve cloud files where required.

Paddle.com is our authorised reseller and Merchant of Record for orders. Paddle handles payment-related support and returns. Product and account support is available from [email protected]. Purchases are subject to paddle Terms and paddle Refunds. The checkout shows the price, taxes, renewal period and conditions before you pay.

Credits are a non-cash, non-transferable allowance for TimelineFlow AI services. Monthly credits are consumed first and expire at the end of their allocation period. Purchased credits do not expire. Promotional credits follow any expiry disclosed when allocated. Your wallet shows balances and expiry dates. Credits cannot be redeemed for cash except where a refund or mandatory law requires a remedy.

Before a TimelineFlow AI request starts, the interface shows either a fixed price or a maximum usage reservation. Successful fixed-price generations are charged once at the approved price. Usage-priced requests settle once on verified output usage within the approved limit; unused reservations are released. Later provider bill reconciliation does not reprice new requests. Previously accepted quotes retain their original terms. A confirmed uncharged failure releases its reservation; running or uncertain jobs may remain reserved until verified. Retries and regenerations are new requests. Price-affecting changes require a new quote.

Pausing stops future work as described in the interface. A request already running may finish and use its quoted credits. Generation speed is not guaranteed. Review outputs and keep backups. Cancellation and refunds are described in the Refund & Cancellation Policy.

Welcome credits, when the campaign is available, are a one-time promotional allowance for eligible verified new accounts, subject to the stated campaign budget and anti-abuse limits. Availability is not guaranteed for every registration. Promotional credits cannot be redeemed for cash, sold or transferred. Closing and recreating an account does not renew eligibility. Contact support if you believe an eligibility decision is incorrect.

5. Your API keys and provider accounts (BYOK)

With your own API key or provider account, the provider bills you separately under its prices, limits, content rules and refund policy. Those charges do not use the TimelineFlow wallet. BYOK and Connector availability follows account entitlements. A TimelineFlow plan does not include unlimited external compute.

You are responsible for keys, endpoints and provider limits. Save keys only on trusted devices and rotate compromised keys. ComfyUI workflows and extensions can call remote paid services; inspect their configuration. TimelineFlow cannot refund those third-party charges.

6. Connector, ComfyUI, Ollama, and local services

These integrations are optional and are not operated, endorsed, or warranted by TimelineFlow. “Local” describes the endpoint you configure; it does not guarantee that an installed workflow, custom node, model, or plug-in stays offline. Some nodes call remote or paid APIs, download code, or transmit prompts and media.

• Connector tokens are credentials. Protect, rotate, and revoke them. Connector requests, including prompts, workflows, reference media, progress, and generated outputs, may pass through an authenticated TimelineFlow relay and be buffered temporarily in server memory to reach your connected machine.
• Only connect endpoints and install models, workflows, extensions, and custom nodes you trust. They may execute code, access files, consume substantial compute, or introduce malware and licence obligations.
• A ComfyUI workflow works only when its required model files, custom nodes, dependencies, versions, and settings are installed and configured correctly. Results also depend on available VRAM and RAM, drivers, and hardware; TimelineFlow cannot guarantee that every workflow will run on every setup.
• Ollama capabilities and output quality vary by the exact model and version you install, including support for vision, tool use, structured output, file analysis, and context length. Models are not interchangeable and may behave differently or fail for a requested task.
• You are responsible for firewall and network configuration, HTTPS where appropriate, updates, model licences, hardware safety, electricity costs, backups, and access by other people on your device or network.
• Do not expose unauthenticated ComfyUI, Ollama, or Connector services to the public internet. TimelineFlow is not liable for a third-party or local service's acts or failures.
• Setup instructions in TimelineFlow Settings are general guidance and may not cover every operating-system version, dependency conflict, model requirement, or later third-party change. Following them does not guarantee compatibility or a particular result.

7. AI inputs, outputs and reference rights

Submit only material you have the rights and permissions to process and share. Obtain appropriate consent for another person’s face, voice, likeness and personal information, including character sheets and voice references. Do not use generation for deceptive impersonation, non-consensual intimate content, exploitation of minors, infringement, fraud or unlawful harm.

Hosted generation uses fal and selected upstream services. Applicable model licences and provider restrictions also apply: fal Terms, fal Api and fal Aup. Prohibited requests may be rejected, and attempts to bypass safeguards may result in suspension.

AI outputs may be inaccurate, non-unique or unsuitable. Review before publishing. Copyrightability, exclusivity, third-party clearance and commercial permission for every use are not guaranteed. Your input rights remain yours; output rights depend on applicable law and model terms.

8. Your content and licences

As between you and TimelineFlow, you retain rights in content you lawfully own. You grant TimelineFlow a non-exclusive, worldwide, royalty-free licence to host, copy, transcode, process, transmit, display, and moderate content only as reasonably needed to provide, secure, support, and improve the requested Service, comply with law, and enforce these Terms. The licence ends when the relevant content is deleted, subject to backups, legal retention, recipient copies, and content shared publicly or with others.

TimelineFlow does not use private project content or private AI inputs to train generative models. Public content is displayed and may be cached, indexed, quoted, linked, or copied by other users and third parties; we cannot guarantee complete removal from their systems.

9. Third-party services and media

Integrations, models, stock-search results, fonts, codecs, links, and open-source components are governed by their own terms and licences. Availability in TimelineFlow is not a promise that material is cleared for your use. Preview or search access does not necessarily grant commercial, advertising, merchandising, trademark, music-synchronisation, publicity, or model-release rights. Verify attribution and licence requirements at the source.

10. Acceptable Use Policy

You may not use the Service to create, upload, publish, request, facilitate, or distribute:

• unlawful content; child sexual abuse or exploitation material; sexual content involving minors; non-consensual intimate imagery; sexual violence; or sexually explicit or pornographic content or services;
• impersonation, deceptive deepfakes, voice or face cloning without authority, identity theft, fraud, scams, phishing, misleading endorsements, or election interference;
• content infringing copyright, trademark, privacy, publicity, data-protection, contractual, confidentiality, or other rights;
• credible threats, incitement, terrorism, violent extremism, targeted harassment, doxxing, hateful abuse, or instructions that materially facilitate serious wrongdoing;
• malware, credential theft, unauthorised surveillance, security exploitation, spam, or attempts to disrupt, probe, reverse engineer, scrape, overload, or bypass the Service;
• automated high-impact decisions about people, unlawful biometric categorisation, or professional advice presented without qualified human review; or
• attempts to bypass provider safeguards, usage limits, moderation, payment controls, sanctions, export controls, or access restrictions.

If you promote or endorse TimelineFlow after receiving compensation, affiliate benefits, special access, gifts, or anything else of value, you must disclose that material connection clearly and conspicuously near the endorsement and keep the endorsement honest and supportable. Do not fabricate, suppress, or manipulate reviews or use synthetic people or media to imply a real endorsement without authority and clear disclosure.

We may investigate suspected violations and preserve or disclose information when legally required or reasonably necessary to protect people, rights, and the Service.

11. Public and community features

Profiles, public projects, ratings, comments, messages, and attachments may be visible to recipients or the public. You are responsible for audience selection and should not rely on deletion to retract copies. We may restrict distribution, remove content, issue warnings, suspend features, or terminate accounts based on these Terms, law, or safety risks.

Report illegal or abusive content to [email protected] with the URL, reasons, relevant jurisdiction, and your contact information. Good-faith reports and appeals are welcome; knowingly abusive, repetitive, or fraudulent notices may be restricted. Where required, we will provide reasons and an appeal channel.

12. Copyright notices

A copyright notice should identify the protected work, the allegedly infringing material and its location, your contact details, a good-faith statement, an accuracy/authority statement, and a physical or electronic signature. Send it to [email protected]. Counter-notices should identify removed material, consent to the legally required jurisdiction, and include the statements and signature required by applicable law. We may forward notices and adopt a repeat-infringer policy. This contact is not a substitute for registering a designated agent where a statutory safe harbour requires one.

13. TimelineFlow intellectual property

The Service, branding, interface, and non-user content are owned by TimelineFlow or its licensors. Subject to these Terms, you receive a limited, revocable, non-exclusive, non-transferable right to use the Service. No right is granted to resell access, copy the interface, remove notices, or use our marks without permission. Feedback may be used without restriction or compensation, without identifying you publicly.

14. Availability and changes

The Service is provided on an “as available” basis. Maintenance, security events, browsers, networks, providers, local hardware, and force-majeure events may cause interruption or data loss. We may add, modify, limit, or discontinue features. If a material discontinuation affects a prepaid plan, any remedy will be provided as required by law or the applicable refund policy.

Features labelled experimental may change in quality, formats, quotas and compatibility. Keep independent backups and do not rely on uninterrupted access for safety-critical or irreplaceable work.

15. Suspension and termination

You may stop using TimelineFlow at any time and may request account deletion. We may suspend or terminate access for material or repeated violations, legal requirements, security risk, non-payment, harm to users or infrastructure, or discontinued service. Where appropriate, we will give notice and an opportunity to appeal. Export local content before termination; account deletion does not delete copies held by recipients or erase data we must retain.

16. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TIMELINEFLOW DISCLAIMS IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, AND RESULTS. WE DO NOT WARRANT THIRD-PARTY SERVICES, PROVIDER OUTPUTS, LOCAL SOFTWARE, OR THAT DATA WILL NEVER BE LOST.

Nothing in these Terms excludes warranties or remedies that applicable law makes mandatory.

17. Limitation of liability

To the maximum extent permitted by law, TimelineFlow and its operator, affiliates, and personnel will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or loss of profit, revenue, opportunity, goodwill, data, content, provider credits, or business interruption. Our aggregate liability arising from the Service will not exceed the greater of USD 100 or the amount you paid to TimelineFlow for the Service during the 12 months before the event giving rise to the claim.

These limits do not apply to fraud, wilful misconduct, death or personal injury caused by negligence, or liability and statutory consumer rights that cannot lawfully be limited. Some jurisdictions do not allow certain exclusions, so they apply only to the lawful extent.

18. Business-user indemnity

If you use TimelineFlow for business or professional purposes, you will defend and indemnify the operator and its personnel against third-party claims and reasonable costs arising from your unlawful content, infringement, provider or local-service use, breach of these Terms, or misuse of the Service, except to the extent caused by TimelineFlow. This section does not apply to consumers where prohibited.

19. Law, sanctions, and disputes

You may not use the Service in violation of sanctions, export controls, or trade laws. These Terms are governed by the law of the contracting operator's disclosed place of establishment, without regard to conflicts rules. Its courts have jurisdiction, but consumers retain any mandatory right to use the courts and laws of their home country. Before filing a claim, please contact [email protected] so the parties can try to resolve it informally.

20. Changes and general terms

We may update these Terms for legal, security or service reasons. The date above identifies this revision. Material changes will be notified before they apply, with the applicable date stated in the notice. Changes do not apply retroactively where prohibited. Continued use constitutes acceptance only where lawful; renewed affirmative acceptance will be requested when required.

If a provision is unenforceable, it will be limited to the minimum extent necessary and the rest remains effective. Failure to enforce is not a waiver. You may not assign these Terms without consent; the operator may assign them with the Service, subject to consumer law. These Terms, the Privacy Policy, the Refund & Cancellation Policy, checkout disclosures, and any feature-specific terms form the entire agreement for the Service.

Service operator

Individual Entrepreneur MELNIK KONSTANTIN

306403736

Georgia

Georgia, Tbilisi, Samgori District, Police Lane I N 5, Floor 2, N 4a

Product and account support: [email protected].

Privacy, rights and legal requests: [email protected].